Ghostbusters FAQs

   Welcome to our Ghostbuster FAQ page. Due to all the questions I receive regarding our Proton Packs, I've felt that this page would be useful. If there's any questions you have that are not addressed here, feel free to contact us.


Specs

Q: What is the turnaround time for a complete Proton Pack?
A: It partially depends upon our workload. We usually have multiple commissions in progress at all times, so you want to get your order placed well in advance of any event you'd like to have it for. If a single pack was the only project underway, you would still want to allow at least one month.


Q: What materials do you use in your packs?
A: most of the "body" of the packs are wood and very sturdy. Other materials include PVC tubing, resin cast details, and some brass fittings. The Particle Thrower box is resin.


Q: How much do your packs weigh?
A: Packed up and ready to ship, they average 25 pounds.


Q: Are you using any particular set of plans for your packs?
A: I use the most accurate available with some small modifications of my own.


Q: Does the pack include an Alice frame?
A: Yes, it includes an Alice frame and harness for it. They are purchased from surplus and so the style and color of the straps may vary, but they will at least match left and right. For the belt harness, I try to always get the correct buckle style when possible.


Q: What batteries are required for the pack and thrower?
A: The pack's lights run off a single 9 volt. The thrower's lights run off of 2 AA batteries. The sound module runs off of 3 AA batteries. The batteries mounted to the pack require no dismantling to change. The thrower requires the bottom panel be removed. The thrower also can be separated from the pack and both still light up, though you won't have sound to the thrower when disconnected. When you get your pack, it will include all the batteries already installed.


Customization

Q: I'd like to use a light system purchased from somewhere else. Will you install this setup in your pack?
A: If you'd like to do that, we can. You will have to pay any additional costs in materials to do it.


Q: I'm a bigger than average Ghostbuster. Can you make the harness bigger and is there an extra charge for it?
A: Yes, we can make extensions for the harness or belt though the color may not match. There's no extra charge for adding the extensions.


Q: I noticed in your demo video that the thrower and pack start up and shutdown separately. Can you have the thrower start up both?
A: No, due to the size of the thrower "trigger box", and the number of circuits involved, there's simply not enough room. Also, the sound module contains an "alternate" startup and shutdown sounds which I use for the thrower. So the sounds are slightly different.


Payment and Shipping

Q: I want to place an order. How do I pay for it?
A: We accept payment via Paypal or if you like, credit card. For credit card orders, you must call us by phone so your card information isn't being sent over email. Contact us for further information.


Q: What if you finish my pack and I don't yet have the remaining funds available?
A: As long as it doesn't take more than a few weeks. If too much time passes, we reserve the right to sell the pack to someone else. If that happens, any money you've paid in will be returned to you.


Q: After I make my deposit and you start construction, can I make additional payments?
A: We actually prefer if you don't. We often have more than one pack underway at a time and we don't want to have to keep track of who paid how much. You only need to pay the deposit up front and the remainder plus shipping isn't do till its ready to ship.


Q: Will you ship internationally?
A: Yes. We normally ship through the regular postal service. However, this does not include tracking. To get that, you'd need to have it shipped via another carrier like UPS. The downside to this is that they can be three to four times more expensive. The choice is yours. There's pros and cons to each.


Q: Me and a bunch of friends would all like to get Proton Packs. Do you give discounts for groups?
A: Yes, as long as all the deposits are made at roughly the same time, I will take a discount of $50 off each pack ordered.